Wednesday, December 4, 2013

Steps To Remove The Zwingy Toolbar From Your Browser

Toolbars can be defined as on-screen applications on which buttons are present to click on. While browsing, when a user clicks these buttons, it would redirect to a different website. Toolbars are said to provide a convenient browsing experience to the users. However, sometimes these toolbars change the users’ default homepage to a different website associated with them, thereby leading to an irritating scenario.
Zwinky toolbar helps to scan your computer while browsing and it also acts as a spyware. According to the Windows tech support, if you have something like this installed, removing the toolbar using a toolbar remover would be the ideal option.
You can also try the following instructions to remove the toolbar from your browsers before seeking assistance from the technical support.

For Windows XP
  • In the first step, click on your computer's Start button and select Settings. Now, click on the Control Panel.
  • You would see a list of options to choose from. Now, double-click on the Add/Remove Programs option.
  • Now, you need to select the name of the toolbar that you have installed as a browser extension, and then click Remove.
  • Once you have removed the toolbar, reboot your computer.
Windows 7
  • Here, click the Start button and select Control Panel. Now, click the Uninstall a Program option that you can find under the Programs category.
  • In the following step, select the name of the toolbar that you have installed as a browser extension, and then click Remove. At any point of time, you can also contact Windows tech support to get more information on using the toolbar remover.
  • As mentioned earlier, you must reboot your computer to completely remove the toolbar.
However, if the extension you are attempting to remove is not listed in your computer's Control Panel, You can follow these steps.
  • Press on the wrench icon or the three line icon at the top right of your Chrome browser. Depending on your version of Chrome,
  • Now, click on the Tools option, and select Extensions from the submenu.
  • You would be able to find the toolbar entry that you have installed, from the list of installed extensions.
  • In the next step, click the Uninstall link under the toolbar listing, and then confirm by clicking Uninstall in the dialog that pops up.
  • Once you have removed the toolbar, close your browser completely, and reopen it.
Hence, these steps would help you to remove the Zwingy toolbar from your browsers. For more information on the uninstallation of the toolbars from your browsers, feel free to contact our technical support.

Tuesday, November 19, 2013

Disabling Microsoft Live Search

Windows Live Search is the search engine developed by Microsoft to replace the MSN search engine. The search toolbar of Microsoft Windows Live allows the users to search for web pages, images and videos from the menu bar area of the Internet Explorer browser. Many users find this toolbar an easy way for browsing the Internet than using a separate search engine page.

This toolbar may make the Internet Explorer web browser clutter together with the other toolbar components. This toolbar may also lead to security compromises. So, if you want to disable it or remove the Windows Live Search tool, you may read ahead. The Windows Office Live tips shared below will help you to remove the toolbar from your computer.


  • Turn on your computer and after the computer has booted up completely, click on the Start button. The Start button is present on the extreme left hand corner of the computer screen and the button is green in colour. This will open the Start menu. From the Start menu, select Internet Explorer. This will open the Internet Explorer web browser. Wait until the web browser has launched completely.
  • In the menu bar of the Internet Explorer browser, locate the Tools tab and select the Manage Add-ons option from the drop-down menu. Wait until the add-on utility window opens and click on All Add-ons. You can find the All add-ons button under the header named Show. 
  • Scroll down, find the Windows Live Toolbar option, and click once on the Disable button. After performing the above steps, close the utility window and exit all the Internet Explorer windows.
  • Shut down the computer and restart it again. Once the computer has restarted, launch the Internet Explorer browser again. You can notice that the Windows Live toolbar is not active and missing from the Internet Explorer browser window.

These are the simple steps that can be followed to remove the Windows Live toolbar from your computer. If you have any more doubts or if you are not sure of any of the steps that are explained below, you may contact the Windows Office Live help team. They will help you to clear your doubts and complete the steps successfully. You may also make use of our tech support feature for any further assistance.

Monday, November 18, 2013

How To Open The Default Email Folders In Outlook

Microsoft Outlook is termed as a personal information manager that helps the users to schedule their important days and events. In addition to that, it also serves as one of the most widely used email applications. However, sometimes the user may encounter issues with Outlook where the program would not open your default email folders. According to the Microsoft tech support, this could be due to the following reasons.

  • Outlook is not able to connect to the network server, where your personal folder files are stored.
  • You have not created a personal folder file.
  • You have, and your personal folder file has become corrupted.

You can follow these instructions to create a personal folder file in Outlook before you try the Outlook repair.

  • In the first step, open the Windows Control Panel by clicking Start and then highlighting and clicking Control Panel.
  • Now, double-click on the icon in the Control Panel, to open the Mail application and click Show Profiles in the Mail setup window that appears.
  • In the next step, check the box next to Prompt for a profile to be used. Click Add to create a profile. Type a user name into the text box in the New Profile dialogue box, and click OK to create the account.
  • Enter a name, email address, and enter a password twice for your new account in the E-mail Accounts window, and click Next.
  • Now, re-enter your name, email address and password when prompted, and click Next until you get a pop up message to click Finish. Click OK to complete the new account creation.

You can now use the Inbox repair tool to do the Outlook repair.

  • Here, open Windows Search application and enter scanpst.exe in the text box present in the upper right corner of the Search application. Now, press Enter. Windows would take a few moments to locate this tool depending on the size of your hard drive, and the number of files.
  • Run the Inbox Repair Tool by double-clicking on scanpst.exe and enter the name of the corrupted personal folder file. You can click through to the default location for a PST file in Outlook by clicking through to Computer, then Users followed by your user name. Now, click the AppData option, followed by Local, Microsoft and then Outlook.
  • Click Start to initiate the repair of your personal file folder. Windows would now repair your damaged PST file.

Hence, these simple steps would help you to open the default email folders in Outlook. For more information, feel free to contact our technical support.

Monday, November 11, 2013

Auto Forwarding Email Messages In Outlook

If you are away from home, then obviously you will not be able to check the messages in the Outlook program. To forward your emails in the Outlook program to another email account, follow the simple Outlook help instructions given below.


  • Click on the File menu in the Outlook window and then click on the Manage Rules and Alerts option from the dropdown menu. 
  • Now click on the New Rule tab found under the option E-mail Rules in the Rules and Alerts dialog box. 
  • A dialog box will appear on the screen, now select the option Apply rule to messages you receive found under the Start from blank rule tab and then click on the Next button.
  • You have the option to forward only specific messages from the Outlook program, but for forwarding all received mails from the Outlook program, uncheck all the boxes found in the dialog box and then click on the Next button to continue. 
  • If the program prompts you, click on the Yes button to grant permission. 
  • Now the system will ask you to whom you would like to forward the message to, select the option forward it to people or public group. 
  • In the next step, select either the option People or Public group from the options. 
  • Now in the Rule dialog box that appears, type in the address you would like to forward the message to in the To: field, or you can select the email address by clicking on the To: field and then selecting the required address from the addresses shown by the address book and then clicking on the OK button.
  • Now you can see that a new rule has been created and the forward address is set to the address you have specified. Click on the Next button to continue. 
  • If you would like to make any exceptions to the rule, then specify it in the Exceptions dialog box that appears now. 
  • If you would like to give a name to the rule just created, specify it in the field labeled Specify a name for this rule. 
  • Now click on the Turn on this rule box for turning on the rule and start forwarding the messages. 

If you follow the simple instructions given below, you can easily create a rule for forwarding your emails received in the Outlook program to another email address. If you are not able to forward the emails in Outlook client, feel free to contact the Outlook help and support team.

Wednesday, October 9, 2013

Troubleshooting Auto Fill Issues In Microsoft Excel

Excel program is a spreadsheet application that comes integrated with the Microsoft Office suite. Excel sheets are equipped with the auto fill function that enters data automatically into the cells when enabled. The Excel program provides the users with a number of pre-set series like months of the year, which will be entered automatically upon entering the first member of the series and selecting the auto fill function for the rest of the cells.

Users may also customize the data that is inputted by the auto fill function. Auto fill issues are caused most often due to formatting errors in the input files and due to incorrectly set preferences. This article discusses the basic trouble shooting steps that a user can adopt to get rid of the auto fill problems with Excel.


  • Open the Excel program and check the formulas in the sheet for formatting errors. Make sure that all the parentheses in the formula are the part of a matching pair. Also, ensure that all the non-alphabetic characters are enclosed in single quotation marks. Enter the numbers in your formula in unformatted way. For instance, enter "$1,000" as “1000” only. You can format the numbers in the cells at a later stage with the help of the Format menu.
  • Take care not to lose data in the cells while dragging the fill handle. You can do this by changing the preferences. To do this, click on the File tab, go to Excel and then select Options. Click on the Advanced tab and check the box labeled Alert before overwriting cells.
  • Set the calculations to Automatic. This will make sure that the formulas will recalculate automatically as you fill the cells. To do this, press on the File tab, go to Excel and select Options. From the Options list, select the Formulas category and under the Calculation Options tab, choose the setting that is labeled Workbook Calculation. For the formulas to recalculate automatically, click on the Automatic option.
  • Click on the File tab and select Excel. From there, select Options and disable the auto fill option. Choose the Advanced tab and uncheck the box named Enable AutoComplete for cell values.

These are the basic trouble shooting methods to get over the auto fill problems with Excel. If you are unable to overcome the errors even after following these steps, you can contact Microsoft support for further assistance.

Setting Up The Outlook Program To Receive Emails

Microsoft Outlook is an email client developed by Microsoft for Office suite that operates as a personal information manager. Outlook is a very useful email and contact management software present in the Microsoft Office set of productivity programs. It is always wise to use the Microsoft Outlook program as your email client to keep your business data in an organized manner. For the Outlook program to be useful, you need to configure the program to automatically download and send emails with the help of your email account.

The latest versions of the Outlook program have automated a large part of this process and have made the process of setting up the email account simple. You just need the name of your account and the password to set up the Outlook program.

The steps to be done are discussed in this article. If you find any difficulty in following any of the below steps, you can always contact the Microsoft support team for further clarification. The technician will direct you through the process of setting up the Outlook program to receive the emails.


  • Turn on the computer and open the Outlook program.
  • In the Outlook program window, click on the Tools tab and go to the Email Accounts option, if you are not prompted automatically to set up the Outlook program when you run it. Clicking on the Add Account option will take you to the same location as if you were prompted in the start up.
  • In the box that says Name, enter your name.
  • In the Email Address box, type in your email id.
  • Type the password that you like to use in the Password and Retype Password boxes. After entering the password, click on the Next button.
  • You may click on the Finish button when the Outlook program has connected to the server and has completed configuring itself.

This is the Outlook email set up procedure to set up Outlook to receive emails. The steps are very easy to follow and are very simple. You need not worry if you find any difficulty in following the steps. You can always contact the Microsoft support team to help you with the Outlook email set up procedure. You may also refer the Outlook support module of the official Microsoft web site to know more on the steps involved.

Tuesday, October 8, 2013

Microsoft Outlook Experiencing Outage Issues

A few days ago, many users had to face issues regarding the interruption in the services of Microsoft Outlook, especially the SkyDrive cloud storage service and the Peoples contacts application. Although Microsoft claimed to rectify these issues five hours later, there were several instances where the people were still not able to access email on mobile devices that relied on EAS, which is a category that includes iPhones, in which iOS uses EAS for synchronization. Although Microsoft said it had already taken steps to fix this issue, it took nearly three days to restore Outlook.
Microsoft said that, “the failure in a caching service of Exchange ActiveSync (EAS), the popular synchronization service widely used to sync smart phones and tablets with company email, contacts and calendars stored on Microsoft Exchange Server systems caused these devices to receive an error and continuously try to connect to our service. This resulted in a flood of traffic that our services did not handle properly. We have made two key changes, one that involved increasing network bandwidth in the affected part of the system, and one that involved changing the way error handling is done for devices using Exchange ActiveSync." Earlier this year, same kind of outage issues affected in iOS 6.1-powered iPhones and iPads, which affected not only on-premise Exchange servers within enterprises, but also Microsoft's own infrastructure, including its Office 365 subscription service, thereby leading to the Microsoft problems. However, regarding the interruption of the services of Outlook, Microsoft said that, “A small percentage of mobile users may experience intermittent issues while syncing email and the problem would be solved within a couple of days.”
The Outlook outage issues further increased the Microsoft problems as Microsoft had recently declared that its Office 365 cloud-based service exceeded 99.9% uptime, each of the last four quarters. It also stated that the website can be perfect competitor to Gmail, and could easily outdo it. However, within days of this pompous declaration, Microsoft had to experience such outage issues, causing embarrassment. However, after three days, the software company apologized for a three-day partial outage of the site and said the email service was back up and running, only to note hours later that problems still haunted some customers. It said, “We want to apologize to everyone who was affected by the outage, and we appreciate the patience you have shown us as we worked through the issues”
It is clear that Microsoft is trying hard to fix such issues and retain its customers. However, how far the company would be successful in this is yet to be seen.

Microsoft To Discontinue Windows XP By 2014

Microsoft recently announced that the Windows XP operating system would expire on April 2014 and the company would not provide any service updates and security fixes. Even the Microsoft tech support would not be providing service for the users, irrespective of being free or paid. Hence, it is clear that Microsoft is planning to make Windows XP obsolete, and is now focusing more on releasing the updated versions of Windows 8. Hence, most professionals are advising the users to upgrade their system to Windows 8 in the coming months.

The companies running their systems on Windows XP are prone to viral threats, and may experience problems that cannot be fixed, or are extremely expensive to have fixed. Hence, it is clear that after April 2014, any viruses or computer bugs affecting the Windows XP operating system would no longer be taken care of by Microsoft engineers at the Windows XP help. Hence, it is quite clear that the users who have not upgraded to Windows 7 or Windows 8 would need the assistance of IT specialists, and that only these specialized IT engineers would be able to fix said issues. The irony here is that the stopping of services by Microsoft would turn out to be a boon for these engineers, as well as for other companies that offer technical assistance. For example, Telx Computers, which offers the most comprehensive support services amongst Miami IT services, announced new service contracts that would offer businesses assistance with upgrading software after Windows XP support expired. It also states that the customers can be reassured that the engineers here would be experts in PC repair, and would have all the necessary knowledge and skills to ease them through the operating system transition.

Telx Computers also provide 24-hour assistance for companies, similar to the Windows XP help for those unable to upgrade their operating systems before the April 2014. Business owners may be nervous about the possibility of losing data or corrupting files in this process. However, with the support of experienced IT engineers, along with dedicated servers providing back up, this scenario would not happen, as Telx Computer’s customers are given technical support around the clock, response times are exceptionally fast, and their dedicated servers keep data safe and protected. These features indeed make Telx computers one of the best IT companies in US.

Hence, it is quite clear that these users would have to depend on independent companies as well as experienced engineers if problems occur on their copies of Windows XP after the OS has been discontinued support for.

Xbox One Controller To Have Windows Support By 2014

Xbox 360 has been the most sought out gaming console available. Microsoft has included advanced and sophisticated features in Xbox, helping it to dominate the PC gamepad market. Microsoft recently declared that the Xbox One controller would support the Windows operating system by 2014. According to a Microsoft rep, ““We are going to make sure that existing PC games that support the Xbox 360 controller will work with the Xbox One controller.” This would definitely be exciting news for many PC gamers. However, Microsoft is still not giving an exact answer as to why this feature would not be available from the first day itself.

Nowadays, most large-scale PC game releases ship with built-in Xbox 360 controller support. While the 360 controller would continue to work smoothly as it was in the earlier case, it would be a disappointment for gamers as they would not be able to take advantage of the new controller as soon as it is released. Users can check the Microsoft support page to know more about this feature. It is clear that Microsoft would keep up the same level of gamepad support going forward, but they also stated the work required to deliver a proper software solution requires a few extra months after the Xbox One launch.

However, this is not the case with the Mac operating system. On the Mac, the Xbox 360 controller is widely supported due to the unofficial driver developed by Colin Munro. Hence, one can easily imagine that like-minded individuals would step up, and release, unofficial Xbox One drivers before Microsoft gets around to releasing the officially supported software. This would affect the sales of the Xbox gaming consoles, as the appeal of a new controller with an improved layout, and a D-Pad that actually works, is enough to compel the gaming community to make the necessary modifications. While checking on the Microsoft support page, it is clear that the software giant does not plan to release a new version of the next-generation Kinect support for Windows, until next year. However, the PC market is definitely going to get affected due to the over emphasis on the gaming consoles.

With all of the recent marketing strategies to keep the consumers happy, it is sure that Microsoft is willing to do whatever it must to make the Xbox One a success, and enable it to outsmart other gaming consoles.

Sunday, October 6, 2013

How To Access Network Folders On A Windows 8 Pc?

Microsoft had developed the Windows 8 operating system this way, mainly because many users found it hard to run their touch screen computers and tablets on the Windows 7 operating system. The controls were not smooth enough to offer a sophisticated user experience. Hence, the Windows 8 operating system was launched as a successor to this, and many advanced and novel features were introduced in it. The Metro UI is known to run smooth with touch-based devices such tablets, smart phones as well as the laptops. Recently, however, many issues have been reported regarding the inability to access files and folders on Windows 8.
These Windows 8 problems generally occur while sharing the folders and the files to a new computer. There are several troubleshooting techniques which you can follow to ensure that you have opened the network file sharing options. While setting up file sharing on the Windows 8 PC and trying to access the folders shared by other computers on the same network, there are chances that you would still get access error messages. These errors occur especially when you try to access folders shared by other computers on the Windows 7 platform.
You can follow these steps to fix such Windows 8 problems before seeking assistance from Windows tech support.
  • In the first step, you need to go to Computer Home Group on your Windows 8 PC and one of your Windows 7 PCs. This is done to make sure that the files are effectively shared to the new computer.
  • On the Windows 8 PC, there would be an option to join the existing group. Select this option to join an existing home group. Now, on the Window 7 PC, go to Home group settings. You can also contact Windows tech support to help you with sharing the folders on the new computer.
  • Now, check the home group password. Enter the password on the Windows 8 PC. Make sure you enter the same password on the computer.
  • Once you finish these steps, you would have to log out and log in again for the changes to take effect, and once that is done, you will be able to access shared folders on network from your Windows 8 PC.
You should be able to access folders on a Windows 8 PC by using these instructions. For more information, you can also check Microsoft’s official website.

Friday, October 4, 2013

Repairing Microsoft Office Picture Manager

The Microsoft Office 2003 and later versions contain a tool called the Microsoft Office Picture Manager. With this tool, you can view the pictures and do basic edits on the pictures such as changing the size of a picture. Microsoft Office provides many ways for the users to have the computer automatically detect the issues and reinstall the software from the Office disk to replace the components that have sustained damages. If you are facing any issues with the Microsoft Office Picture Manager like unexpected shut down or the application failing to load, you can make use of the Microsoft Office repair tools to repair it.

  • Launch the Microsoft Office Picture Manager tool. Click on the Help drop down menu located along the top row of the open window and then click on Detect and Repair.
  • You will be able to see an option labeled Restore my shortcuts while repairing. Put a check in this box and uncheck the second box. Click on the Start button. If your computer prompts you to insert the disk of Microsoft Office, put it inside the optical drive of your PC and click on OK. Windows will scan the program files folder for the Picture Manager and if needed, copies the files from the disk and replaces the files on the drive.
  • Once the repair process finishes, click on OK and try using the Picture Manager again. If the application responds without any issue, you have resolved the issue. Else, go to the next step.
  • In the Picture Manager, run the Detect and Repair operation again. Place a check mark in the box labeled Discard my customized settings and restore default settings and click on Start.
  • Click on the OK button and try to use the manager again. If there are still errors, proceed to the next step.
  • Click on the Start menu and select Control Panel. In the Control Panel window, click on Uninstall a Program if the Control Panel window is in the Home view, else on Programs and Features if it is in the Classic view.
  • Click on Microsoft Office Professional Edition 2003 and then on the Change button. 
  • Click on Reinstall or Repair button and then on Next.
  • Check the Detect and Repair errors in my Office installation radio button and click on Install. If you have not inserted the disk of Microsoft Office, insert it when prompted.
  • Once the repair is finished, click on OK.
These are the steps to use the Microsoft Office repair tool. If you have any more doubts, you may contact the Microsoft support team for further assistance.

Stopping The Microsoft Office Updates

Microsoft Office Suite provides students, business owners and other individuals with a variety of useful applications such as Excel, Word, PowerPoint, Outlook and Publisher. These programs can be used to store, create and share professional quality documents, which can help you in business or studies. Microsoft’s automatic updates make sure that the Microsoft Office program is up to date and this ensures the smooth running of your applications and offers peak performance.
You may need to turn off the automatic updates of Microsoft Office when you have a slow internet connection or when the available bandwidth is very low. When the Internet connection is very slow, downloading the updates will make the connection even slower. In such a situation, you may need to turn off the automatic updates of the Microsoft Office program and take care of the update manually. Turning off the automatic updates of Microsoft Office is explained in the Microsoft Office help module of the program. The steps to do this are explained below.

In Windows 7
  • Click on the Start button that is on the bottom left hand corner of the desktop screen and select Control Panel.
  • Under the Security tab, you can see the Check for updates button. Click on it and then click on the Change Settings button.
  • Under the tab Microsoft Update, you will be able to see Give me updates for Microsoft products and check for new optional Microsoft software when I update Windows option. Uncheck the box next to this and press the OK button to save the changed settings.
This will make sure that the automatic updates of Microsoft Office are turned off in the Windows 7 computer.

In Windows XP
  • Open the Internet Explorer web browser and navigate to the Microsoft Update web page.
  • Click on Change settings.
  • Scroll down the web page to see To stop using Microsoft Update. You will be able to see Disable Microsoft Update software and let me use Windows Update only. Check the small box next to this option.
  • After doing the above steps, click on Apply changes now button and then on Yes to complete the process.
These are the steps to turn off Microsoft Office updates in Windows XP computer. If you are not clear with the steps, you may contact the Microsoft Office help and support team to turn off the updates of Microsoft Office.

Tuesday, September 10, 2013

Troubleshooting Mozilla Firefox Web Browser

People use different web browsers to surf the net. The web browsers let users navigate to various web pages with ease. These web browsers come with many add-ons that serve additional purposes. Mozilla Firefox is one such web browser that is used by many to browse the internet.
Mozilla Firefox too comes with many toolbars and add-ons that make web browsing a wonderful experience. It includes download managers, video players, etc to enhance the browsing experience. Although these are intended to give users a better experience, occasionally you might land in trouble. It might display some problems that might require your immediate attention. By following some simple troubleshooting steps, you can easily fix many of the Mozilla Firefox problems.
Troubleshooting tips
  • Close Mozilla Firefox web browser, if it is open. 
  • Now re-launch the web browser. Go to the Start menu located on your Windows taskbar and click All Programs. Navigate to Mozilla Firefox and click on it. This will launch the browser on your computer.
  • To troubleshoot the problem, open it in Safe Mode. Go to the Help menu and select the option Restart with Add-ons Disabled. Firefox will start up with the Firefox Safe Mode dialog. You can also start Firefox in Safe Mode by holding down the shift key while starting Firefox. 
  • Once you get into the Safe Mode, you can select the areas that you want to repair. For example, select Reset Toolbars and Controls if you want to remove third-party toolbars. Select Disable add-ons if you want to disable plug-ins such as download managers.
  • Click the Make Changes and Restart button to repair the web browser. Restart your web browser normally after you complete the repair process.
  • Uninstall and reinstall Firefox if you still face problems with it. To do so, go to the Mozilla Firefox download page and click Free Download . When prompted, click Save and save the browser installation file on your desktop.
  • Click the Windows Start menu and click Control Panel. Double-click Add or Remove Programs to launch the programs list if you are using Windows XP. For Windows Vista and Windows 7 users, click Programs and further click Programs and Features. Click Firefox and then select Remove/Uninstall to remove the web browser from your computer.
  • Double-click the Firefox installation file you downloaded earlier and click Run to reinstall the web browser on your computer.
This should fix the problem with your Mozilla Firefox web browser. Tech support is available to users who still have Mozilla Firefox problems. Avail assistance from them and get your problem resolved at the earliest.

Monday, August 26, 2013

How To Fix The Extend.Dat File In Outlook 2003

Outlook, the personal information manager software, comes packed with the Microsoft Office suite. The application allows the user to exchange emails, manage contacts and create calendar/task notepads and journals. Errors in Outlook can be often annoying. Follow the steps below to troubleshoot cannot start Outlook errors.

Diagnostics Programs

  • Launch the Outlook application. You may launch the application either by double clicking the desktop shortcut label or from the Start menu. 
  • Wait for the application to load. Click on the label that reads Help located at the top of your screen.
  • From the Help menu, select the label that reads Detect and Repair.
  • To initiate the diagnostics process, hit the button at the bottom of the screen.

Steps to Rename the File

  • Launch the Start menu by clicking the Start button on the bottom left corner of the home screen. From the Start menu pop up, select the label that reads Outlook. If you do not find the same in the instant pop up, click on the Programs label and search for Outlook. Check whether the diagnostic process has fixed the bug or not. 
  • If the diagnostic process failed to fix the bugs with the old one, you will have to force Outlook to create a new file. 
  • Select the Search label from the Start menu. Place the mouse pointer in the search space and type extend.dat. This will make Windows search for the specified file on your hard drive.
  • Wait for Windows to finish the search. This may take a minute or two and is dependent on the size of the data being scanned. You will find the search results displayed in the right pane on the search window. 
  • Highlight the file once Windows locates it.
  • Right-click on the extend.dat file and from the dropdown, select the option, Rename.
  • Place the mouse pointer in the typing space and type extend.old and hit the Enter button. This will rename the file. 
  • Now, restart Outlook 2003. Outlook will now automatically search for the file named extend.dat. Since it has been renamed as extend.old, Outlook will fail to find the same. When the program cannot locate the extend.dat file, it will automatically create a new one.

Follow the above steps fix cannot start Outlook problems. For more support on the same, feel free to drop into our Outlook support and help forum.

Friday, August 9, 2013

Tutorial To Stop Office Live Pop-Ups

Nobody would want to be interrupted right in the middle of some important work and if it comes in the form of pop-up messages or warnings, the case is even worse. Even though these pop-up messages are a common thing while surfing the Internet, you can get these annoying messages while you work on Microsoft Office programs as well. These Office Live pop-ups ask you to start using the online services of Microsoft Office. According to our Microsoft chat support team, you can stop these pop-ups very easily. Well, here in this article, I have come up with some simple instructions that will help you to get rid of this menace in a matter of few minutes.

How to Disable Pop-Ups Temporarily

  • Start out by launching the Microsoft Office programs such as Microsoft Word, Excel, and PowerPoint on your computer.
  • Next up, you need to select the check boxes that are located beside the option Do not show me this message again as soon as the Office Live pop-ups open up.
  •  Now, you need to click on the Close button after your work. Doing so will disable the pop-ups temporarily. Please note that these pop-ups will appear when you open up an Office program the next time.

How to Disable Pop-Ups Permanently

  • Go to the Windows Start menu that is located on the left side bottom corner of your computer screen and then click on the icon that is labeled by Run from the list of Start menu options.
  • Now, type in the text regedit in the text field besides Open and hit the OK button. This will open up the Registry Editor window on your computer screen.
  • Next up, you need to navigate to the Registry Editor entry named as HKEY_CURRENT_USER\Software.
  • Once you do that, you need to click on the Edit button located on the main toolbar in the Registry window. Click on the New button followed by Key.
  • Following which you need to type in the text OfficeLive in the dialog box and hit the Enter key on your computer keyboard. Close down the Registry Editor window.
  • After that, open up Office programs and select the checkboxes next to Do not show me this message again option when the pop-up is displayed.

Now, that was some information about stopping Microsoft Office pop-ups. For any further assistance on this, please do get in touch with our Microsoft chat support team.

Tuesday, July 30, 2013

Various Windows 8 Features

Windows 8, as you all know, is an amazing combination of technology and innovation. This state-of-the-art operating system has captured the attention of millions of users worldwide. As a matter of fact, the features and options developed by the Microsoft support and help team is quite overwhelming, one of which is the new and improved Windows 8 transfer feature. Let us see some of the quality features in Windows 8 operating system.

Start Menu and Control Panel
Microsoft’s decision to abandon the Start menu has stirred a mixed opinion among the users. While some of them consider this as a necessity, a major portion deems this as a total disadvantage. Turning the page a little, Start menu was something the users could always count on, providing instant access to the hard drives, search features, PC's applications and settings.

The good news is, there is still a task bar in the desktop view and you can easily pin the programs to it. By hitting the Windows key and ‘X’ key simultaneously, you can access some of the functions of the old Start menu. You can also access them using your mouse pointer, by hovering in the bottom left corner. This will display options such as “Network Connections”, “Task Manager”, and “Windows Explorer”. For those users who fear the worst for the Control Panel, you can find it safe and sound in the desktop view. It can be accessed easily through the new menu.

PC settings screen
The shape of the PC screen has changed for better visibility. You need to navigate to the Settings Charms to access the same. Select the option labeled “More PC Settings” located at the bottom right corner of the panel. You can find a long list of settings to tweak at the bottom left hand side of the screen. Navigate to the Privacy section to determine the Windows Live account details along with your name and location.

You can make use of the Airplane Mode to turn off the wireless networking completely. Copy a file to a desired location to understand the basic Windows 8 transfer features. Navigate to the Settings charm to make sure that the correct settings are selected. You can use the same to search through the system settings to tweak the OS settings.

Though Microsoft proclaims that Windows 8 is a huge success, we have to wait and see how the future of this latest operating system is going to be.

Monday, June 24, 2013

Tips To Install Windows 8 On A Virtual Hard Disk

If you are thinking of upgrading your Windows 7 operating system to Windows 8, you might then consider installing Windows 8 on a Virtual Hard Disk (VHD). Those users who want to dual boot Windows 8 with Windows 7 without installing Windows 8 on a separate partition, installing on a VHD is the best option.
The following instructions will help you perform Windows 8 Installation on a Virtual Hard Disk in dual boot with Windows 7.

  • As the first step, download Windows 8 ISO file from Microsoft website and then create a bootable USB flash drive to install Windows 8 from USB flash drive.
  • After you have this bootable USB drive, connect the bootable USB drive to the computer. Now restart the system, and make necessary changes in the BIOS to boot from the bootable media. Once done, restart the PC and boot using the bootable media.
  • Press Shift + F10 keys to open the Command Prompt window. In the Command Prompt, execute the following commands one-by-one.
List disk
Select disk 0
(select disk number on which your Windows 7/Vista is running and make sure you don’t select your USB drive)
List vol
Create vdisk file=E:\win8.vhd maximum=30000 type=expandable
(In the above command replace “E” with the drive letter where you would like to save the VHD file. We recommend a minimum of 30,000 MB for VHD.)
Select vdisk file=E:\win8.vhd
Attach vdisk
  • Exit the Command Prompt. Select your language, currency format, input method and click the Next button.
  • Click the Install Now button. You will be asked to enter the product key. Enter Windows 8 Product key and click Next.
  • Accept the license agreement and click Next button. Click Custom: Install Windows only.
  • In the following screen, select the newly created VHD. Windows setup may show “Windows cannot be installed to this disk” warning. Ignore the warning and click Next button to begin the installation. Follow the normal on-screen instructions to complete the installation.

After the installation is complete, your system will be rebooted a few times. After these reboots, you will get the boot menu with the option to choose between Windows 7 and Windows 8. Now you have successfully completed Windows 8 Installation in your system with dual boot on a Virtual Hard Disk. For further assistance, contact Microsoft Help and Support Center. 

Monday, June 17, 2013

Tutorial To Speed Up The Windows Vista Operating System

Windows Vista has not been a popular operating system among the many Windows users. It was not able to attract the users like the Windows XP did or like the Windows 7. There are many reasons for that but if you are one of those who are using Windows Vista in their systems, then you would want to know about some guidelines that could help you in speeding up your computer.
Here are the instructions that will help you in speeding up your Windows Vista computer.

Instructions to follow from Microsoft help

First of all, click on the “Start” button located on the lower left corner of your Windows desktop screen to open up the Windows Start menu. In the start menu, you will see a variety of options and from these options select the “Run” button. Type “msconfig” into the Run dialog box and then click on the “Ok” button to open the System Configuration menu.
Click on the “Startup” option from the System Configuration menu to view the list of programs that load when the computer starts.
Remove the check mark from the side of the programs that you do not want to load when the computer starts. You can do so by clicking on these options.
Click on the “general” button located System Configuration Tool and then choose the “Selective Startup” radio button. Once you have followed the steps up to this, the operating system will from onwards start to load all the programs that you have mentioned, while the system is booting.
Select the “Ok” button. A box will now be displayed on the screen asking you to select either "Restart Now" or "Restart Later” options. The configuration work that you have carried out up to now will only come into effect once you have restarted the computer.
Once you have restarted the computer, you will get a notification stating that system configuration has been altered.
Click on the “Ok” button to agree with the changes that you have made.
These are few instructions that you have to follow in order to speed up your Windows Vista computer. Take the help of the Microsoft help option if you encounter any difficulties while carrying out these processes. Get in touch with the Windows tech support team, either online or over the phone.

Monday, June 10, 2013

How To Resolve Slow Email Issues In Outlook 2007

Microsoft Outlook 2007 is a very popular email client, used by many worldwide. With the Outlook application, you get to easily manage all your email accounts at one stop. But sometimes you might have problems using your Outlook application. What if it starts to respond slowly? Well check out the steps below and enhance your email response.
Outlook Tech Support Instructions
Switch on your computer and launch the Start menu. Select System Properties from the Start menu. 
Check whether your system meets minimum system requirements for powering Microsoft Office 2007 version. You will run into problems if the system requirements are not sufficient enough to power Microsoft Office 2007. Outlook that comes packaged with the Microsoft office tool will not perform well if it lacks the required system software and hard ware support. There are many version of Microsoft outlook in the market. Install the versions that are compatible with your version of Windows. 
Makes sure that you are running the version of Outlook most compatible with your Windows operating system. For best results, Microsoft team recommends its users to run service pack 3, which was updated very recently instead of other service pack versions. Visit Microsoft official for latest downloads and updates on the same. 
Get your emails and folders arranged into multiple folders to enhance the performance and speed of response. Use the above technique if your count in a single folder exceeds the 10,000 items toll mark. Enhance the incoming and outgoing mail processing speeds, by reconfiguring and fragmenting the data into smaller packages. 
Enhance outlook performance by removing unnecessary outlook add-ons. Remove all unnecessary third party applications and software codes that affect the performance and efficiency of Microsoft Outlook. 
Check whether the installed antivirus code is slowing down your computer. Sometimes, installed antivirus code can slow down the working of outlook. If you think, the installed antivirus is slowing down the Email performance of your system get it disabled. Some antivirus software codes can creep in to your email program, to scan each incoming and outgoing file, making the system perform slowly. 
Contact our Outlook tech support desk for more assistance and help on the same. 
Follow the above steps to enhance your email performance with ease. 

Wednesday, May 15, 2013

How To Install Microsoft Office Live Meeting 2007

Microsoft Live Meeting is Microsoft’s solution for a commercial, subscription-based web conferencing service. Live Meeting lets you communicate with different users connected to the network. In order to establish a connection, Live Meeting has to be installed on client PCs as well as on a central server, to which clients connect. With Live Meeting, you have the ability for file sharing, video support and presentations. This is helpful in companies with many different branches that need to communicate with each other. You can install Live Meeting in a few short steps.

You can follow the Windows Live Help instructions to install Microsoft Office Live Meeting 2007 on your computer.


  • Launch Internet Explorer or any other web browser on your computer, and navigate to the Microsoft Office Live Meeting website. 
  • Look for the option to download and install the Live Meeting client.
  • From the website, locate the Accept Terms and Install Client button and click on it. You will get the File Download dialog box as you click on it. 
  • You will find the “Save File” button on this dialog box. Click on it to save it on your computer. Choose the save location as desktop. 
  • Go to the desktop and find the file named "LMSetup.exe". This is the setup file for installing Microsoft Live Meeting program. Double-click on it to start the installation. 
  • The “Installing Microsoft Live Meeting” dialog box will appear on your computer screen. 
  • After the installation is complete, "Microsoft Office Live Meeting 2007 has been successfully installed" dialog box will appear on your computer. It will take only a few minutes to complete the installation.
  • Once the installation is complete, click “Close” to exit from the dialog box. 
  • Verify the Microsoft Live Meeting installation was successful. Click "Start," "All Programs," "Microsoft Office Live Meeting 2007" and then click "Microsoft Office Live Meeting 2007" to open the program. If the program opens, it means it was successfully installed. 

Microsoft Live Meeting is an easy-to-use and reliable web conferencing solution that lets you connect up to 1,250 attendees, with just an Internet connection and web browser. In case you need any assistance with installation or on using Microsoft Office Live Meeting, get in touch with Windows Live Help team.

Thursday, April 18, 2013

Tutorial To Run MS Outlook As Administrator

You may have experienced some problems with an old program while trying to run it on a new computer. Most of the problems can be resolved by running the program in the administrator mode. This troubleshooting method is especially valid in the case of MS Outlook program. Running an old version of the MS Outlook program in administrator mode, will resolve the problems experienced by the user while trying to run it on a Windows 7 computer.

Follow this set of guidelines provided by the excellent Windows 7 support team, in order to run the MS Outlook program as an administrator on a Windows computer.

Instructions to run Outlook as administrator in a Windows 7 system

  • First of all, click on the “Start” button located in the bottom left corner of your Windows desktop screen, to open the Windows Start Menu. Click on the “All Programs” option to list all the programs that are installed on your system. Locate the MS Outlook program in the displayed list of installed programs.
  • Place the pointer of your mouse on the MS Outlook program icon and then right click on it. Select the “Properties” option from the menu displayed on the screen, in order to display the properties of the program.
  • Click on the “Compatibility” button displayed on the Properties menu.
  • Click on the check box located next to the “Run This Program as an Administrator” option so as to put a check mark in it. Click on the “ok” button after putting a check mark in the check box. If the computer is used by only a single user, then this step will complete the procedure. However, if the computer in which you are doing the configuration is used by multiple users, you will be required to click on the "Change Settings For All Users" option. Once you click on this option, a new Properties dialog box will be displayed on the screen of your computer. Click on the check box located next to the “Run This Program as an Administrator” check box, to put a check mark in it. Once you finish putting the check mark, click on the “ok” button, two times in immediate succession.

These are some simple instructions recommended by the ever reliable and efficient Windows 7 support team. These guidelines are easy to follow and you will be able to finish off your procedure within minutes.

Tuesday, April 2, 2013

Support To Setup Remote Desktop In Windows XP

Microsoft’s Windows XP operating system is well equipped with a Remote Desktop feature, which allows users to access the systems all the way across the internet. This is a pretty useful feature to business individuals, for viewing the files and data on their Office system from the Home computer, for example. Besides, you can also avail the services of the Microsoft Support center using Remote Access, while attempting to resolve Windows XP Problems.

How to configure Remote Desktop on the Host system?

First of all, turn on the Windows XP computer and then login to the administrative account.

  • Go to the Windows Start button, and from the popped-up Start menu, access the option marked Control Panel, to view the Control Panel Home Window.
  • Now you need to access the option that reads Performance and Maintenances
  • Now from the newly displayed widow, select the System tab, followed by hitting the Remote tab.
  • Now place a tick mark in the field corresponding to the following option: Allow users to connect remotely to this computer. When finished, click OK to save the settings.

Enable Remote Desktop feature

  • Go back to the Control Panel Home Window, and choose the option marked Security Center from it.
  • Now click on the Windows firewall tab, to view the firewall settings of your system. If the firewall is already turned on, uncheck the box next to the Don't Allow Exceptions option.
  • Now click Exception tab, and place a check mark in the field corresponding to Remote Desktop.

Actions to be performed on the Remote System

  • Click on the Start button that appears on the left-hand side of the Windows taskbar, and from the popped-up start menu, choose the option marked Programs.
  • Now you will be able to see the list of entire programs that you are having with your system. Now locate the Accessories folder in the generated list, and select Communications.
  • Now click on the Remote Desktop Connections tab. Here you have to provide the name of the host system. When done, access the Connect tab. 
  • Log on to windows by providing the host system’s user name and password in the boxes provided. Now the remote system has access to the host system’s files.

Even after enabling the Remote Assistance feature, if you still encounter errors while you try to access the host systems’ file, it’s best to contact the Microsoft Support center.

Tuesday, March 19, 2013

Resolving The Issues Regarding XP Help And Support

If your Help and Support function is not at its best these days, it only means one thing: either the files are missing, or you have accidentally removed the function itself from the system. OK, that’s two things, but I think you get the point. You can correct these problems by using the following instructions.

Instructions to fix the help support

To start off, you need to navigate to the “Start” menu. From the list of options, you need to select the Run option.
The run dialogue box is displayed immediately. Enter the command “%windir%\INF” in the box given, and hit the Enter button.
From the new window that is displayed, select the file   “pchealth.inf”. Now right click on the same to display a list of options. From the new list, select the Install option.
To advance to the next step, the Windows XP Help and Support experts recommend you insert the Windows XP CD when prompted. When the CD contents are finally displayed, you need to navigate to the folder “i386”.
This is located at the drive roof of Windows XP CD. For instance, it may be given as “DriveLetter:\I386”. To advance to the next step, you need to select the OK button.
The Help and Support files are immediately restored, and ready to use.
If the problem still persists, you need to follow the instructions given below.
Open the computer and navigate to the “Start” menu. A new list of options is displayed on the screen.
From the new list, locate the “Run” option and click on it. When the “Run” dialogue box is finally displayed, you need to enter the command “Taskmgr “.
Now hit the “Enter” button or click on the OK button. The “Task Manager” window is displayed immediately. To advance to the next step, the Windows XP help and support experts recommend you select the Process tab.
You need to terminate certain process in order to proceed further with the procedures. These processes include helpctr.exe, helpsvc.exe and helpsvc.exe.
The most expedient way to obtain help fixing the major problems you encounter in the computer is the Help and Support feature, and nobody would contest that statement. This is why it is important to have this function enabled and readily accessible on the PC.

Thursday, February 21, 2013

How To Prevent Outlook From Automatically Logging In To Your Email Account

Are you planning on setting up a new email account in Microsoft Outlook? If so, you may have inevitably found yourself in that frustrating situation wherein the Outlook program automatically opens up your account whenever you start your computer! While you work on shared or public computers, you will most certainly want to get this option to remember your password disabled. If you do that, Outlook will not keep your data protected. And from the next time, it will login only after asking you to enter your mail username as well as password. Given below are instructions meant for aiding you in disabling and remembering passwords in Outlook 2007. Just read on these Outlook help guidelines to get the job done!
1. Launch the Control Panel utility by clicking on the Windows Start button and select the Control Panel icon from the left pane.
2. The Control Panel window will open up displaying a series of icons. Change the view type by clicking on the Switch To Classic View link over the left pane.
3. Locate the icon titled Mail from the window and double click on it to open it. Now navigate to the tab named Email Account.
4. Select the option View or change existing email accounts and click Next to continue.
5. Navigate back to the Email tab and highlight your primary email by clicking on it. Now click the Change button that is located adjacent to your primary email name.
6. In the new window, navigate to the bottom right corner and click on the More Settings button.
7. Go to the main interface of the Outlook application and select the Security option from the top menu bar.
8. In the new window, you will see an option titled Always prompt for user name and password. Enable the option by checking the box shown next to it.
9. Click Ok and then hit Next and finally click Finish to save your new settings. Now you have disabled the Outlook option to automatically save your log in details.
10. Restart your PC and you will find that your Outlook application will redirect you to a new log in page.
We hope you are clear with the instructions. You can refer Outlook Help forums for more information regarding the topic! Thank you for visiting and have a good day!

Tuesday, January 29, 2013

Steps To Remove Old Calendar Records In Microsoft Outlook

Microsoft Outlook is one of the best personal information manager program developed by the Microsoft Company.  Apart from the basic mailing application, Microsoft incorporated several additional features like calendar, distribution list, address book etc. By utilizing these features one can easily schedule meetings and engagements. The information managed using Microsoft Outlook is kept in a data file within outlook in a file called PST. A better way to reduce the size of this Outlook data file is to delete the old entries that you have made in the Outlook calendar. You can delete these files manually or archive them. Mentioned below are the Outlook help instructions for doing the same.
How to delete the old calendar records manually?
Launch the Microsoft Outlook program.
Now select the calendar option situated on the left side of the window.
Tag along the view tab and then select the current view option under the arrange by category.
Now from the current view option, select the by category option.
Then you can click the categories option.
Press the cntrl+A keys on your keyboard to select the entire calendar records.
If you want to delete a particular entry then select the particular entry form the displayed list.
Once you determine the calendar item that you want to delete, trigger the delete key on your keyboard followed by clicking the enter switch.
How to archive calendar records in Microsoft Outlook?
Start off by launching the Microsoft Outlook Program.
Now click the file option on the top menu bar and then select the archive option from the file menu thus opened.
Now click archive this folder and all subfolders options to archive your calendar items in Microsoft Outlook account.
Click calendar option from the displayed list in the archive dialogue box. When done, choose a date from the Archive items older than option. This automatically archive the calendar records before the selected date.
Now put a check mark in the field next to include items with Do not AutoArchive option to archive the entire calendar records.
Now locate a place for saving this backup file on your system hard drive followed by clicking the OK button to start copying.
Hope these instructions from the Outlook Help team will aid you to remove the records within the Microsoft Outlook calendar. Thank you!

Tuesday, January 8, 2013

How To Email Microsoft Groove

Microsoft Groove is the software designed for document collaboration with various members in a team. Microsoft Groove provides a workspace for a team and allows the members to share various documents and also an option to discuss on a topic. Microsoft Groove comes packed with incredible tools like persistent chat, store and forward message delivery, firewall/NAT transparency and ad-hoc group formation. However, a major cause of concern regarding this software is that many don’t know how to troubleshoot this software. It’s unlikely for one to encounter major errors in this software, but as it’s always connected to a network in which files are shared with various users errors can never be ruled out. To this extent, you can get quality Microsoft support with regard to Groove by simply mailing the team with your issue. Here are instructions for the same.
Turn on your Windows installed machine and wait till all the files are loaded.
Launch the internet explorer application by either clicking on the shortcut icon placed on the desktop or access it from the startup menu.
Navigate to the Microsoft Office website and access the "Products" menu placed on top of the window.
Go for the "Groove" that is included in the "Desktop Programs" tab that is placed to the left of the window.
Now just roll down to the left of your current screen and pick out the "Support and Feedback" feature to pick any of the following two options to contact the Microsoft support team; "Send us Your Comments" or "Product Support".
Write an email for sending it to the Microsoft groove team by going to the "Send us Your Comments" tab. When clicked, this option gives a new window which will have space to craft an email with a word limit of maximum 650 words.
In case you encounter any sort of technical issue, just hit on the "Product Support" tab that is enclosed within the "Support and Feedback" title.
From the following menu, pick out the "Groove" tab to establish a connection with the "Groove Solution Center" and then roll down to the bottom of the page to pick out the "Get Help Now" tab.
Now just tag along the "Start Email Request" that is placed beneath the Email Support Column menu.
For additional information regarding other trouble shooting measures in this software, contact the technical executive from the Microsoft support team who can be reached through chat or email or phone.