Sunday, December 21, 2014

Reasons That Lead To The Email Attachment Problems

Many a times, users call up tech support services to resolve issues related to their email programs. One of the most commonly encountered issues related to email applications is the inability to receive attachments in emails. In such cases, it is always recommended to contact genuine tech support services like Omni Tech support team to get the best assistance.

According to the support guides offered by Omni Tech support service, there can be different reasons that can make you unable to receive an attachment.

Insufficient storage space

In most of the cases, the less storage space in email programs lead to issues where the users find it difficult to receive attachments in emails. If this is the reason, the person sending the email would often get a response back from the recipient’s email server that his/her mailbox is full or has exceeded the allocated size. In such cases, it is often recommended to use email applications that have more storage space.

Size of the attachment

The size of the attachment definitely plays a key role. All email providers do not allow their users to send and receive emails with large attachments. So, if your attachment file size is more, it is advised to post the file using an online service to store the data.

Malware issues

Sometimes, the attachment issues in your email program can also be due to the presence of a malware in your system. Hence, it is always better to run an antivirus program in your system to detect the virus or Trojan. This is because the presence of such malware content can make the email program reject the incoming of messages containing attachments. At any point of time, you can also refer the support guides offered by the Omni Tech support team to get more information on fixing this issue.

Attachment extension not allowed

Certain computer viruses and malware get distributed through email and due to this reason several email service providers and email programs prevent certain file extensions from being distributed. Some of the file extensions disabled by several email providers include: .ad, .adp, .crt, .ins, .mdb, .mde, .msc, .msp, .sct, .shb, .vb, .wsc, .wsf, .cpl, .shs, .vsd, .vst, .vss.

Email provider doesn’t allow attachments

Sometimes, certain email providers and companies do not allow emails with any file attachments to be sent or received by the users. Most of the providers consider this as a precaution to not let the information from being leaked out.

These are some of the main reasons that led to the email attachment issues. To get more assistance on the same, you may contact the Omni Tech support team.

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